1 Interpretation
2 General
3 Copyright
4 Commissions
5 Special Orders
6 Delivery
7 Guarantee
8 Refunds and Exchanges
9 Privacy Policy
10 Jurisdiction
In these Conditions:
|Art| means the items sold by Lighthouse Art to the Customer under the Contract.
|The Artist| refers to Karin van der Plas.
|Contract| means these Conditions, the Lighthouse Art Customer Order Form and any
other document that the parties agree in writing will form part of the contract.
|Customer| means the person so named on the Lighthouse Art Customer Order
Form and anyone reasonably appearing to Lighthouse Art to be acting with that
person's authority or permission.
|Premises| means the place where the Art will be delivered.
2.1 This Contract cannot be varied without the written agreement of the parties.
2.2 Any warranty, statement or promise regarding the Art is only valid if given
in writing by Lighthouse Art.
2.3 Unless the Customer relies on Lighthouse Art's written advice, the Customer is
responsible for ensuring that the Art is suitable for its needs.
3.1 Copyright in the Artwork remains the property of the Artist, Karin van der Plas.
3.2 The work may not be adapted or reproduced or submitted for publication in any form,
including any Internet website at any time without the prior written permission of the
Artist.
4.1 All Lighthouse Art commissioned pieces are guaranteed to be original,
one off pieces produced to the customer's brief. The brief to include measurements,
style of work and painting technique and any other specific instructions from the
Customer.
4.2 The brief will be agreed in writing and will include a price quotation.
Upon acceptance of the brief the Customer is required to pay a 50% non-refundable
deposit before work can commence. A further 25% becomes due on completion of the work
and the final 25% upon acceptance of the work by the Customer.
4.3 If the Commission is not accepted or paid for in full on completion
Lighthouse Art reserves the right to sell the art work by whatever means it chooses.
5.1 A detailed specification to include price quotation will be agreed by both parties
in writing. Upon acceptance of the quotation the Customer is required to pay a 50%
non-refundable deposit. The remaining 50% is due when the item is ready for despatch.
6.1 Lighthouse Art will use reasonable endeavours to provide the Art by the date
agreed with the Customer but all dates are estimates and Lighthouse Art has no
liability for any failure to meet any date.
6.2 Paintings are supplied 'ready to hang'.
6.3 Lighthouse Art uses 'The British Shop', specialists in shipping artworks,
to deliver orders to Premises specified by the customer.
6.4 Customers wishing to make their own collection or delivery arrangements
should contact Lighthouse Art to agree the details. Lighthouse Art strongly
advises Customers making their own arrangements to insure items in transit
as Lighthouse Art will not be responsible for damage once the item has left
our studio.
6.5 T-shirts and fine art paper prints will be sent by Royal Mail and will
usually be delivered within 4-7 working days.
6.6 International customers should contact us prior to purchase to
discuss cross border financial and customs arrangements and to establish
accurate shipping charges.
7.1 Lighthouse Art guarantees that all its products are derived from original art
work by Karin van der Plas.
8.1 Customers should inspect their shipments on receipt. If any item was damaged in
transit the Customer must file a claim immediately with the shipping company.
8.2 With the exception of Commissioned pieces Lighthouse Art offers an exchange
or refund of the artwork cost within 7 days of the Customer receiving their artwork
where the customer is not satisfied for any other reason than damage in transit.
Items must be returned via 'The British Shop' in the original packing materials
and must be insured by the Customer to the full value of the artwork. Shipping and
insurance costs remain the responsibility of the customer. Customers should contact
Lighthouse Art prior to returning any items to agree the refund or exchange.
8.3 Where there is a difference in price on an exchanged item an adjustment will be made.
9.1 Lighthouse Art is committed to protecting your privacy. We only use the information
we collect about you lawfully. We do not rent, sell or lease information to third parties.
9.2 Lighthouse never uses 'cookies' for any reason and does not
send out 'spam' emails.
10.1 These Terms and Conditions shall be governed by, and construed in
accordance with, English Law. Any disputes shall be subject to the exclusive
jurisdiction of the English courts.